Frequently Asked Questions

The best time to use our body butters is right after a shower or bath, when your skin is still slightly damp. This allows the butters to lock in moisture and deeply hydrate the skin. Additionally, applying our body butters before bed can provide overnight nourishment, allowing the skin to repair and rejuvenate while you sleep. 

No. Despite being crafted with natural ingredients, our body butter is formulated exclusively for external use and should not be consumed. 

If any of your items arrive damaged, we’re happy to offer either a refund for the damaged item or a free replacement to ensure your satisfaction. Please contact our customer support team with details and photos of the damaged item, and we’ll swiftly assist you with the resolution process. 

Absolutely. Our body butters are formulated with non-comedogenic ingredients, making it safe and suitable for use on the face as well as the body. Our rich and nourishing formula provides intense hydration without clogging pores, making it an ideal choice for those seeking deep moisture and rejuvenation for both facial and body skin. Enjoy the luxurious benefits of our body butter for a radiant, hydrated complexion from head to toe. 

Of course. Our Barely There and Unscented body butters are specially formulated with Oat oil, known for its soothing properties, making them ideal for sensitive skin types. Oat oil helps to calm irritation and nourish the skin, providing gentle hydration without causing further sensitivity. Experience the comforting benefits of Oat oil in our body butters, tailored to provide relief and nourishment for even the most sensitive skin. 

Our body butters are formulated with non-comedogenic ingredients, meaning it is less likely to clog pores compared to heavier, pore-clogging creams or lotions. However, individual skin types vary, so it’s essential to patch-test first, especially if you have sensitive skin. Overall, our body butters are designed to provide intense hydration without clogging pores, leaving your skin feeling nourished and rejuvenated. 

If your body butter melts due to high temperatures, don’t worry! Simply place the container in a cool, dry place or pop it in the refrigerator for a short period until it solidifies again. Usually takes about 30 minutes to an hour. Once it has solidified, you can use it as usual without any loss of effectiveness. 

Yes, you can use body butter everyday as part of your skincare routine. Applying it daily helps to keep your skin hydrated, nourished, and protected from dryness. For optimal results, apply body butter after bathing or showering when your skin is slightly damp to lock in moisture effectively. 

Due to the use of all natural ingredients in our body butters, they have a shelf life of six months. To ensure optimal freshness and effectiveness, we recommend using the product within this timeframe and storing it in a cool, dry place away from direct sunlight. Enjoy the nourishing benefits of our natural body butters while they’re at their peak! 

If you have any further specific questions about using our body butter products, don’t hesitate to reach out to us at hello@kimabutters.com 

Our customer support team is here to assist you and provide any additional information you may need for a satisfying experience with our products.